Terms and Conditions

This page explains how to inform guests about terms and conditions

The system has multiple options to inform guests on terms and conditions or booking rules.

For the responsive Version of the booking page you can enter your policies in SETTINGS->PROPERTIES->DESCRIPTION. They will display on the booking page if you activate the policy modules in SETTINGS->BOOKING PAGE->PAGE DESIGN->LAYOUT. These can also be added to booking confirmations or auto action emails using template variables

Display descriptive information on all pages of the booking page

Information entered in SETTINGS-> BOOKING PAGE -> PAGE DESIGN -> CONTENT "Page Header" and "Page Footer" or "Property Description 1" and "Property Description 2" will display on all pages of the booking page.

Display descriptive information only on first page of the booking page

Information entered in SETTINGS-> BOOKING PAGE-> PAGE DESIGN-> CONTENT "Price Calendar Header" will appear only on the first page of the booking page where the guest selects dates and rooms. It will appear at the top of the page under the property header information.

Display descriptive information only on the page where guests enter their details

Information entered in SETTINGS -> BOOKING PAGE -> PAGE DESIGN-> CONTENT"Guest Details Header" will appear only after the guest clicked "Book" on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information.

Information on credit card collection If you collect credit card details as a security or to process a deposit payment though your own merchant account you can explain the procedure in SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT "Guest Details Header"

Information on deposit collection If you use one of the integrated payment systems to collect a deposit you can add a custom message for each payment method you set up and activated in SETTINGS -> PROPERTIES -> PAYMENT COLLECTION - click on the method you want to add information then on the "Edit" button. Information entered there will display under the payment button.

Link to terms and conditions

A link to the terms and conditions can be placed in the descriptive areas of the booking page: SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT "Page Header" and "Page Footer" if you are using the adaptive booking page or on "Property Description 1" and "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

Make guests acknowledge terms and conditions

In SETTINGS->PROPERTIES->BOOKING QUESTIONS you can add a custom booking questions (compulsory tick box).

If required you can add a link

I read the <a href="http://www.mywebsite.com/legal" target="_blank">terms and conditions </a>.

Exchange www.mywebsite.com/legal with the link to your terms and conditions.