Difference between revisions of "Setting/automailsendoffset"
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| − | The Trigger Time sets the time relative to the Trigger Event when the action should first trigger. | + | The "Trigger Time" sets the time relative to the "Trigger Event" when the action should first trigger. |
| − | A positive | + | A positive value is after the event and a negative value is before the event. |
| − | + | A negative value in combination with the Trigger Event "Booking" is not valid (triggering before booking is not possible). | |
| − | |||
| + | For "Booking" the system uses the actual booking time for calculation. | ||
| − | + | For "Check-in" and "Check-out" it uses '''midnight'''. | |
| + | |||
| + | Auto actions are triggered every 15-20 minutes but depending the queue and the capabilities of your EMail server it can take a longer. | ||
| + | |||
| + | |||
| + | Example 1:<br> | ||
| + | Trigger Event = Booking<br> | ||
| + | Trigger Time = Immediate / +0 Hours<br> | ||
| + | Triggers within 15 minutes after booking time. | ||
| + | |||
| + | Example 2:<br> | ||
| + | Trigger Event = Check-in<br> | ||
| + | Trigger Time = -1 Day / +10 Hours<br> | ||
| + | Triggers one day before check-in at 10am | ||
| + | |||
| + | Example 3:<br> | ||
| + | Trigger Event = Check-out<br> | ||
| + | Trigger Time = +6 Days / +10 Hours<br> | ||
| + | Triggers one week after check-out at 10am | ||
| + | |||
| + | |||
| + | Note: All times are calculated on the '''local timezone''' of the owner account. | ||
Revision as of 12:18, 31 March 2020
The "Trigger Time" sets the time relative to the "Trigger Event" when the action should first trigger.
A positive value is after the event and a negative value is before the event.
A negative value in combination with the Trigger Event "Booking" is not valid (triggering before booking is not possible).
For "Booking" the system uses the actual booking time for calculation.
For "Check-in" and "Check-out" it uses midnight.
Auto actions are triggered every 15-20 minutes but depending the queue and the capabilities of your EMail server it can take a longer.
Example 1:
Trigger Event = Booking
Trigger Time = Immediate / +0 Hours
Triggers within 15 minutes after booking time.
Example 2:
Trigger Event = Check-in
Trigger Time = -1 Day / +10 Hours
Triggers one day before check-in at 10am
Example 3:
Trigger Event = Check-out
Trigger Time = +6 Days / +10 Hours
Triggers one week after check-out at 10am
Note: All times are calculated on the local timezone of the owner account.
