Outgoing Email - Revision history

Weins: 1 revision imported

2021-05-19T01:33:00Z

1 revision imported

Beds24>Annette at 08:40, 29 July 2020

2020-07-29T08:40:06Z

Weins: 1版をインポートしました

2019-03-12T02:19:24Z

1版をインポートしました

Beds24>Andrian: /* Trouble Shooting */

2018-08-14T15:10:29Z

‎Trouble Shooting

New page

[[Category:Views_and_Settings]]
[[Category:Messaging]]
[[Category:Account]]
[[Category:Troubleshooting]]
''This page is about the menu SETTINGS -> ACCOUNT -> OUTGOING EMAIL''
__TOC__
== General ==
'''Sending Account''': Choose whether to use the system email server or your own email address to send email.

If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder.
You can use your own email service via SMTP or Mailgun, It is also possible to use both, first we will try your SMTP server and if this fails we will try Mailgun. If both fail, the mail will be sent by the system email server.

If you do not use your own email, the guest will receive a booking notification from the system Email address.

'''The following settings are required if you use your own email address''':

'''Email Address''': This is the email address which will send email notifications.

'''Mail Server''': This is the email server which will send your email. For example the gmail server is smtp.gmail.com.

'''User Name''': This is the user name for your email server. This is often your email address.

'''Password''': This is the password for your email server.

'''Use Encryption''': This is the email server encryption setting. For example the gmail server requires SSL.

'''Port Number''': This is the email server SMTP port. This is normally 25 but can be different. For example the gmail server uses 465.

== Standard Setups ==
'''Gmail (googlemail)'''

Mail Server: smtp.gmail.com

Encryption: SSL

Port: 465

You need to create and use an Application Password for the '''Gmail''' account. [https://support.google.com/mail/answer/1173270?hl=en Here google explains]

If you try to use your normal Gmail password Google might block the emails from sending and treat them as spam.

Google accounts which have a menu "My Account" >> "Connected apps & sites" may need to set the setting "Allow less secure apps" to ON to allow email sending via gmail

'''Microsoft Live (Hotmail)'''

Microsoft live has issues with external systems like Beds24 sending email and can block mails, we cannot recommend this system, use at your own risk

Mail Server: smtp.live.com OR smtp-mail.outlook.com (Check the details from your email service)

Encryption: No

Port: 587

'''Set up'''

[[Image:outgoing1.png|500px|link=]]
[[Media:outgoing1.png|view large]]

The system can use your own Email address

[[Image:outgoing2.png|500px|link=]]
[[Media:outgoing2.png|view large]]

If you see an error message please check
*are all entries correct
*some systems require authentication. Please see "Trouble Shooting" (below)

[[Image:outgoing3.png|500px|link=]]
[[Media:outgoing3.png|view large]]

[[:category:Sub_Account|Sub accounts]] can be used to use different outgoing Email addresses for multiple properties in one account.

== Mailgun==

Mailgun is a mail sending service.

You will need an account at mailgun and can get the Key and Domain values from your mailgun account.

== SPF Record ==
Adding the following SPF record to your sending domain may help delivery of your emails and prevent them being treated as spam. Please refer to your domain register for help adding an SPF record to your domain.

v=spf1 include:mail.beds24.com ~all

== Trouble Shooting ==
Hotmail and other providers might ask for authentication. Log into your Email account, check your notifications
or settings and follow the instructions given by your Email provider. If you cannot find them ask your provider
what you need to do to let third parties like Beds24 send Emails through your SMTP server.

If Emails are not sending please check your "Descriptive Sending Email Address", it cannot be a word only. The pop up help for the setting has examples of valid formats.

← Older revision	Revision as of 01:33, 19 May 2021
(No difference)

@@ Line 3: / Line 3: @@
 [[Category:Account]]
 [[Category:Troubleshooting]]
-  ''This page is about the menu SETTINGS -> ACCOUNT -> OUTGOING EMAIL''
+<div class="heading">Outgoing Email</div>
 __TOC__
-== General ==
+= General =
 '''Sending Account''':  Choose whether to use the system email server or your own email address to send email.
 If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder.
 You can use your own email service via SMTP or Mailgun, It is also possible to use both, first we will try your SMTP server and if this fails we will try Mailgun. If both fail, the mail will be sent by the system email server.
 If you do not use your own email, the guest will receive a booking notification from the system Email address.
@@ Line 28: / Line 32: @@
 '''Port Number''': This is the email server SMTP port. This is normally 25 but can be different. For example the gmail server uses 465.
-== Standard Setups ==
+= Standard Email Providers =
-'''Gmail (googlemail)'''
+==Gmail (googlemail) Standard Account==
 Mail Server: smtp.gmail.com
@@ Line 38: / Line 42: @@
 You need to create and use an Application Password for the '''Gmail''' account. [https://support.google.com/mail/answer/1173270?hl=en Here google explains]
   If you try to use your normal Gmail password Google might block the emails from sending and treat them as spam.
- Google accounts which have a menu "My Account" >> "Connected apps & sites" may need to set the setting "Allow less secure apps" to ON to allow email sending via gmail
+==Gmail (googlemail) G-Suite Account (pro version)==
-'''Microsoft Live (Hotmail)'''
+Port: 465
   Microsoft live has issues with external systems like Beds24 sending email and can block mails, we cannot recommend this system, use at your own risk
@@ Line 74: / Line 102: @@
 [[:category:Sub_Account|Sub accounts]] can be used to use different outgoing Email addresses for multiple properties in one account.
-== Mailgun==
+= Mailgun=
 Mailgun is a mail sending service.
@@ Line 80: / Line 108: @@
 You will need an account at mailgun and can get the Key and Domain values from your mailgun account.
-== SPF Record ==
+= SPF Record =
 Adding the following SPF record to your sending domain may help delivery of your emails and prevent them being treated as spam. Please refer to your domain register for help adding an SPF record to your domain.
@@ Line 86: / Line 114: @@
-== Trouble Shooting ==
+= Trouble Shooting =
-  Hotmail and other providers might  ask for authentication. Log into your Email account, check your notifications
+  Hotmail and other providers might  ask for '''authentication'''. Log into your Email account, check your notifications
   or settings and follow the instructions given by your Email provider. If you cannot find them ask your provider
   what you need to do to let third parties like Beds24 send Emails through your SMTP server.
-  If Emails are not sending please check your "Descriptive Sending Email Address", it cannot be a word only. The pop up help for the setting has examples of valid formats.
+  '''Emails are not sending'''

← Older revision	Revision as of 02:19, 12 March 2019
(No difference)

Outgoing Email - Revision history

Weins: 1 revision imported

Beds24>Annette at 08:40, 29 July 2020

Weins: 1版 をインポートしました

Beds24>Andrian: /* Trouble Shooting */

Weins: 1版をインポートしました